End User Licence Agreement

Assuredly - InfoSecAssure – End User License Agreement

(jointly and severally known as you or your).

1.3)  You accept this EULA by clicking the box indicating acceptance via the Site or by using or accessing the Services.

1.4)  This EULA will commence on the date on which you start using the Services and will continue until the date that you permanently stop using the Services and/or your User Account is terminated in accordance with clause 10 (the Term).By accepting this EULA, creating a User Account and/or accessing and/or using the Services, you warrant to us that you have the legal capacity to enter into a legally binding agreement.

1.5)  By accepting this EULA, creating a User Account and/or accessing and/or using the Services, you warrant to us that you have the legal capacity to enter into a legally binding agreement.

2. Services Licence

Subject to your compliance with the terms of this EULA, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Services for the Term on as many computers, devices and in such configurations as is expressly permitted by us and/or as set out on the Site or otherwise (Licence).

3. Use restrictions

3.1)  You must not access or use the Services except as permitted by the Licence and you must not and must not permit any other person to:

1. a) use the Services in any way which is in breach of any applicable Laws or which infringes any person's rights, including Intellectual Property Rights and privacy rights;
2. b) use the Services to transmit, publish or communicate material that is defamatory, offensive, abusive, indecent, menacing or unwanted;
3. c) use the Services in any way that damages, interferes with or interrupts the supply of the Services;
4. d) introduce malicious programs into our hardware and software or Systems, including any viruses or malware through any channel
5. e) compromise the physical and administrative security of the Services, including by allowing others to access including to your/their account, password or authentication details;
6. f) use the Services to carry out security breaches or disruptions of a network. Security breaches include accessing data where you are not the intended recipient or logging into a server or account that you are not expressly authorised to access or corrupting any data (including network sniffing/monitoring, pinged floods, packet spoofing, denial of service and forged routing information for malicious purposes);
7. g) use any program/script/command, or send messages of any kind, with the intent to interfere with, or disable, any person’s use of the Services; or
8. h) use the Services to circumvent user authentication or security of any of your networks, accounts or hosts or those of any other third party.

4. Your warranties

1.4) Your warrant and agree that:

1. a) you have reviewed and understand the terms of this EULA and our Privacy Policy;
2. b) you have all hardware, software and capabilities which are necessary to access and use the Services;
3. c) you will use the Services in accordance with this EULA;
4. d) all information and documentation that you provide to us in connection with this EULA is true, correct and complete and you acknowledge and agree that we will rely on such information and documentation in order to provide the Services;
5. e) that in entering into this EULA, you have not relied upon any representation, warranty or inducement by us nor is any representation, warranty or thing made or done by us to be inferred, incorporated or implied into this EULA;
6. f) the provision of the Services may be contingent on, or impacted by, Third Party Inputs;
7. g) we may use third party service providers to integrate with or host the Services. If the providers of third-party applications or services cease to make their services or programs available on reasonable terms, we may cease providing any affected features without Liability or entitling you to any refund, credit, or other compensation;
8. h) the Services may use third party products, facilities or services. We do not make any warranty or representation in respect of the third-party products, facilities or services;
9. i) you are solely responsible, on and from the time of export, for any files and/or documents exported from or using the Services;
10. j) we are not responsible for the integrity or existence of any data on the Computing Environment, network or any device controlled by you;
11. k) you are responsible for obtaining any consents, licences, authorities and permissions from other parties necessary for the Services to be provided in accordance with this EULA, at your cost, and for providing us with the necessary consents, licences, authorities and permissions; and
12. l) if applicable, you will maintain the confidentiality and security of any of your Account and/or User Account details and passwords.

5. Intellectual Property Rights

5.1) The Parties agree that nothing in this EULA constitutes a transfer or assignment of any Intellectual Property Rights

Our Intellectual Property Rights

5.2)   You agree that we own all Intellectual Property Rights in:

1. a) Our Materials;
2. b) New Materials or Improvements; and
3. c) any Feedback,

and these Intellectual Property Rights will at all times vest, or remain vested, in us (or, if applicable, our third-party service providers). To the extent that ownership of these Intellectual Property Rights does not automatically vest in us, you agree to do all acts necessary or desirable to assure our title to such rights.

5.3)   In the use of any Intellectual Property Rights in connection with this EULA, you agree that you must not commit any Intellectual Property Breach.

5.4)   You also agree that:

1. a) we may use Feedback in any manner which we see fit (including to develop new features) and no benefit will be due to you as a result of any use of any Feedback; and
2. b) you must not whether directly or indirectly, without our prior written consent:

1. copy, modify, adapt, translate, create a derivative work of, reverse engineer, reverse assemble, disassemble or decompile the Services (or any part of the Equipment or Services) or otherwise attempt to discover any part of the source code of the Services;
2. use any unauthorised, modified version of the Services, including (without limitation) for the purpose of building similar or competitive software or for the purpose of obtaining unauthorised access to the Services;
3. use the Services in a manner that is contrary to any Laws or in violation of any Intellectual Property Rights or privacy rights;
4. use the Services in publish, post, upload or otherwise transmit data that contains any any viruses or malware or other computer programming routines that are intended to damage, detrimentally interfere with information or property of any person;a manner that is contrary to any Laws or in violation of any Intellectual Property Rights or privacy rights;
5. use or knowingly permit the use of any security testing tools in order to probe, scan or attempt to penetrate or ascertain the security of the Services;
6. unless authorised under this agreement, use the Services in a web-enabled form for the purposes of third-party analysis or view via the internet or other external network access method;
7. rent the use of the Services to any third parties;
8. take any action that may compromise or jeopardise our Intellectual Property Rights in the Services or otherwise;
9. remove or deface any confidentiality, copyright or other proprietary notice placed on the Services;
10. make any representations or warranties to any third parties that could be construed as being representations or warranties from us in relation to the Services or any other matter; or
11. use the Services in any way that involves service bureau use, outsourcing, renting, reselling, sublicensing, concurrent use of a single user login, or time-sharing.

Data

5.5) As between you and us:

1. a) all Data is and remains your property; and
2. b) you retain any and all rights, title and interest in and to the Data, including all copies, modifications, extensions and derivative works.

5.6) You grant us a limited licence to copy, transmit, store and back-up or otherwise access the Data during the Term (and for a reasonable period after the Term), to:

1. a) supply the Services to you (including to enable you to access and use the Services);
2. b) diagnose problems with the Services;
3. c) enhance and otherwise modify the Services;
4. d) perform Analytics;
5. e) develop other services, provided the Customer Data is de-identified, and
6. f) as reasonably required to perform our obligations under this EULA.

5.7) You acknowledge and agree that:

1. a) you must, at all times, ensure the integrity of the Data and that the collection and use of the Data is compliant with all Laws;
2. b) we assume no responsibility or Liability for the Data. You are solely responsible for the Data and the consequences of using, disclosing, storing or transmitting it. It is your responsibility to back up the Data; and
3. c) the operation of the Services is reliant on the accuracy of the Data, and the provision of inaccurate or incomplete Data by you may affect the use, output and operation of the Services.

5.8) You represent and warrant that:

1. a) you have obtained all necessary rights, releases and permissions to provide all Data to us and to grant the rights granted to us in this EULA;
2. b) the Data is accurate and complete;
3. c) the Data (and its transfer to and use by us) as authorised by you, under this EULA does not violate any Laws (including those relating to export control and electronic communications) or rights of any third party, including any Intellectual Property Rights, rights of privacy, or rights of publicity; and
4. d) any use, collection and disclosure authorised in this EULA is not inconsistent with the terms of any applicable privacy policies.

6. Analytics

6.1) Despite anything to the contrary, we may monitor, analyse and compile statistical and performance information based on and/or related to your use of the Services, in an aggregated and anonymised format (Analytics). You agree that we may make such Analytics publicly available, provided that it:

1. a) does not contain identifying information; and
2. b) is not compiled using a sample size small enough to make the underlying Data identifiable

6.2) We, and our licensors own all right, title and interest in and to the Analytics and all related software, technology, documentation and content used or provided in connection with the Analytics, including all Intellectual Property Rights in the foregoing.

7. Privacy

7.1) You are responsible for the collection, use, storage and otherwise dealing with Personal Information related to you and all matters relating to the Customer Data.

7.2) Without limiting this clause 7, you may only disclose Personal Information in your control to us, if:

1. a) you are authorised by Privacy Laws to collect the Personal Information and to use or disclose it in the manner required by this EULA;
2. b) you have informed the individual to whom the Personal Information relates, that it might be necessary to disclose the Personal Information to third parties; and
3. c) where any Personal Information is Sensitive Information, you have obtained the specific consent to that disclosure from the individual to whom the Sensitive Information relates.

7.3)  We agree to handle any Personal Information you provide to us, solely for the purpose of providing the Services and as otherwise set out in this EULA and in accordance with any applicable Laws (and our Privacy Policy).

8. Australian Consumer Law

8.1) Certain legislation, including the Australian Consumer Law (ACL) in the _Competition and Consumer Act 2010_ (Cth), and similar consumer protection laws and regulations, may confer you with rights, warranties, guarantees and remedies relating to the Services which cannot be excluded, restricted or modified (Statutory Rights). Nothing in this EULA excludes your Statutory Rights as a consumer under the ACL.

8.2) You agree that our Liability for the Services is governed solely by the ACL and this EULA.

8.3) Subject to your Statutory Rights, we exclude all express and implied warranties, representations and guarantees of any kind (whether under statute, law, equity or on any other basis) and all materials, work, goods and services (including the Services) are provided to you without warranties, representations and guarantees of any kind, unless expressly stipulated in this EULA.

9. Our Liability

9.1) Despite anything to the contrary, to the maximum extent permitted by law:

1. a) we will not be liable for any Consequential Loss;
2. b) a Party’s liability for any Liability under this EULA will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the acts or omissions of the other Party (or any of its Personnel), including any failure to mitigate that Liability; and
3. c) our aggregate liability for any Liability arising from or in connection with this EULA will be limited to, and must not exceed in aggregate for all claims $1,000.

9.2) Despite anything to the contrary, to the maximum extent permitted by law, we will not be liable for, and you waive and release us from and against, any Liability, caused or contributed to by, arising from or connected with:

9.3)  To the maximum extent permitted by law, you indemnify and continue to indemnify us against all Liability we suffer or incur arising from or as a consequence of a breach of clause 5 (Intellectual Property), your use of the Services contrary to this EULA, including from any claim relating to the Data.

1. a) loss of, or damage to, any property or any injury to or loss to any person;
2. b) the Computing Environment;
3. c) any breach by you of this EULA or any Laws;
4. d) any reliance on the Services (including any reports produced) by you, including for the purposes of complying with any obligations on you (including under any Laws);
5. e) your acts or omissions;
6. f) any use or application of the Services by a person or entity other than you, or other than as reasonably contemplated by this EULA;
7. g) any Third-Party Inputs; and
8. h) any event outside of our reasonable control (including a Force Majeure Event, and a fault, defect, error or omission in the Computing Environment or Customer Data).

9.4)  You acknowledge and agree that:

1. a) you are responsible for your use of the Services;
2. b) you use the Services and any associated programs and files at your own risk;
3. c) we do not warrant that the Services is error-free or will be uninterrupted;
4. d) from time to time, we may make certain services and/or features available to you for use which are still in their beta stage. These beta stage services have not been fully tested and are provided on an ‘as is’ basis; and, to the fullest extent permitted by Law, we make no representations, warranties or guarantees in relation to such beta stage services; and
5. e) we may pursue any available equitable or other remedy against you if you breach any provision of this EULA.

10. Termination of your User Account

10.1) You may terminate your User Account via your User Account management dashboard.

10.2) Your Account Holder may terminate your User Account and/or your access at any time in their sole discretion.

10.3) If your Account Holder’s Plan is suspended or terminated, we may also suspend your User Account, your access or terminate your User Account.

10.4) We may, with notice to you, immediately suspend and/or terminate your User Account at any time, including if we believe you are misusing or otherwise in breach of this EULA.

11. Disputes

11.1) Neither Party may commence court proceedings relating to any dispute, controversy or claim arising from, or in connection with, this EULA (including any question regarding its existence, validity or termination) (Dispute) without first meeting with a senior representative of the other Party to seek (in good faith) to resolve the Dispute.

11.2) If the parties cannot agree how to resolve the Dispute at that initial meeting, either Party may refer the matter to a mediator. If the parties cannot agree on who the mediator should be, either Party may ask the Law Society of New South Wales to appoint a mediator. The mediator will decide the time, place and rules for mediation. The parties agree to attend the mediation in good faith, to seek to resolve the Dispute. The costs of the mediation will be shared equally between the parties.

11.3) If the parties are unable to reach a resolution through mediation, either Party may refer the matter to arbitration administered by the Australian Centre for International Commercial Arbitration (ACICA), with such arbitration to be conducted in Sydney, New South Wales, in English and in accordance with the ACICA Rules. The costs of the arbitration will be shared equally between the Parties and the determination of the arbitrator will be final and binding.

11.4) Nothing in this clause will operate to prevent a Party from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction.

12. General

12.1) We reserve the right at any time and from time to time to change or remove features of the Services.

12.2) You agree and acknowledge that compliance is a moving target and while you may have achieved a certain compliance rating or outcome through using our Services on one day or at a particular time, this does not mean (and we make no promises or representations in relation to), you being able to obtain the same result again. The reason for this, is that compliance obligations (and the way we assess compliance) is constantly evolving and improving. Adapting our Services to take this into account, is part of the benefit that we provide to you.

12.3) If we are delayed from performing our obligations due to such a circumstance for a period of at least two months, we may terminate the Plan, your User Account and/or this EULA with notice to you.

12.4) Any notice required or permitted to be given by either Party to the other under these conditions will be in writing addressed to us at the contact details below and to you on the contact details included in your User Account or those included for the Account Holder. A Party may change its notice details by written notice to the other Parties. Any notice may be sent by standard post or email, and notice will be deemed to have been served on the expiry of 2 Business Days in the case of post, or at the time of transmission in the case of transmission by email (or, where the time of transmission is not on a Business Day, 9am on the next Business Day).

12.5) Any failure or delay by a Party in exercising a power or right (either wholly or partly) in relation to this EULA does not operate as a waiver or prevent a Party from exercising that power or right or any other power or right. A waiver must be in writing.

12.6) If a provision of this EULA are held to be void, invalid, illegal or unenforceable, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or that part of that provision) will be severed from this EULA without affecting the validity or enforceability of the remainder of that provision or the other provisions.

12.7) We may assign, transfer, novate or otherwise deal with all or any of our rights or obligations under this EULA without your prior written consent. You may not assign, transfer or otherwise deal with all or any of your rights or obligations under this EULA without our prior written consent.  Any purported dealing in breach of this clause by you is of no force or effect.

12.8) We may vary this EULA with notice to you via email or via a notification within your Account Holder and/or User Account notices.

12.9) This EULA is governed by the laws of New South Wales, Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waive any rights to object to proceedings being brought in those courts. The Services may be accessed in Australia and overseas. We make no representation that the Services complies with the laws (including Intellectual Property laws), other than the General Data Protection Regulation 2016/679 where applicable, of any country outside of Australia. If you access the Services from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place you access the Services.

12.10) Clauses 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11  will survive termination or expiry of this EULA.

13. Definitions

The following words have the meanings as set out below.

• Business Day means a day which is not a Saturday, Sunday or bank or public holiday in New South Wales, Australia.
• Computing Environment means  your computing environment including all hardware, software, information technology and telecommunications services and Systems.
• Consequential Loss includes any indirect, incidental or consequential loss, loss of profits, revenue, production, opportunity, access to markets, goodwill, reputation, use or any remote, abnormal or unforeseeable loss, loss of use and/or loss or corruption of data or any loss or damage relating to business interruption, or otherwise, suffered or incurred by a person, arising out of or in connection with this EULA (whether involving a third party or a Party to this EULA or otherwise).
• Data the information, materials, logos, documents, qualifications and other Intellectual Property or data inputted by you into the Services or stored by the Services (excluding the information and content in any pre-populated answers). For example, where you are selecting from answers that are pre-populated by us, which answer you select will form part of the Data but the content or any information in that answer will not.
• Feedback means any idea, suggestion, recommendation or request by you, whether made verbally, in writing, directly or indirectly, in connection with the Services.
• Force Majeure Event means an event which is beyond our reasonable control including a fire, storm, flood, earthquake, explosion, accident, act of the public enemy, terrorist act, war, rebellion, insurrection, sabotage, epidemic, pandemic, quarantine restriction, transportation embargo, and strike by employees of a third person.
• Improvements means any development, modification, adaptation or improvement of Our Materials or any New Materials made by or on behalf of either Party (or any of their respective Personnel), or in respect of which Intellectual Property Rights are acquired by, either Party during the Ter
• Intellectual Property includes any and all intellectual and industrial property rights throughout the world, whether subsisting now or in the future and includes all copyright and analogous rights, all rights in relation to inventions (including patent rights), registered and unregistered trademarks, designs (whether or not registered or registrable), circuit layouts, trade names, trade secrets, business names, customer names or internet domain names. Intellectual Property includes the Services.
• Intellectual Property Breach means any breach by you of any of our Intellectual Property Rights (or any breaches of third-party rights including any Intellectual Property Rights of third parties), including, but not limited, to you:
  a) copying, altering, enhancing, adapting or modifying any of our Intellectual Property;
  b) creating derivative works from our Intellectual Property;
  c) providing or disclosing our Intellectual Property to, or allowing our Intellectual Property to be used by, any third party;
  d) assigning or transferring any of our Intellectual Property Rights or granting sublicenses of any of our Intellectual Property Rights, except as expressly permitted in this EULA;
  e) reverse engineering or decompiling any of our Intellectual Property Rights, except where permitted by Law;
  or using or exploiting our Intellectual Property for purposes other than as expressly stated in this EULA (including, without limitation, using our Intellectual Property for commercial purposes or on-selling our Intellectual Property to third parties).
  
• Intellectual Property Rights means for the duration of the rights in any part of the world, any industrial or intellectual property rights, whether registrable or not, including in respect of Intellectual Property.
• Laws means acts, ordinances, regulations, rules, code and by-laws of the Commonwealth or any state or territory and includes the _Privacy Act 1988_ (Cth), General Data Protection Regulation (EU) 2016/679 and the _Spam Act 2003_ (Cth).
• Liability means any loss, liability, cost, payment, damages, debt or expense (including reasonable legal fees).
• New Materials means all Intellectual Property developed, adapted, modified or created by or on behalf of us or you or our respective Personnel in connection with this EULA and Services (including any machine learning algorithms output from the Services and any data or information generated by your use of the Services), whether before or after the date of this EULA.
• Our Materials means all work, models, processes, technologies, strategies, materials, information, documentation and services (including the Specifications, Intellectual Property and Services) that we may provide to you under this EULA, and which may contain material which is owned by or licensed to us, and is protected by Australian and international laws. For the avoidance of doubt, Our Materials includes any information and content made available to you as part of the Services, including in any pre-populated answers such as those that you can select as part of using our Services).
• Party means a party to this EULA.
• Personal Information is defined in the _Privacy Act 1988_ (Cth) and also includes any similar term as defined in any other privacy law applicable to you;
• Privacy Act means the _Privacy Act 1988_ (Cth).
• Privacy Laws has the meaning given in clause 7 of this EULA.
• Privacy Policy means any privacy policy set out on our Site
• Sensitive Information is defined in the Privacy Act.
• Site means the website located at [https://www.infosecassure.com.au/](https://www.infosecassure.com.au/).
• Statutory Rights has the meaning given in clause 8 of this EULA.
• System means all hardware, software, networks and other IT systems used by a Party from time to time, including a network.
• Third Party Inputs means third parties or any goods and services provided by third parties, including customers, end users, suppliers, transportation or logistics providers or other subcontractors which the provision of the Services may be contingent on, or impacted by.

InfoSecAssure Pty Ltd (ABN 99 638 684 492)
Last update: 1st December 2022‍